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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Molly Maxson

March 20, 2026

5  out of  5
rating by Molly Maxson
"Monica was very helpful getting us the money we needed for repairs on our home from a storm. Had gone back and forth with corporate for weeks, went to her office with my records, and she had it solved in less than three days. A great agent!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Monica Vecera’s Team here in O'Fallon . "
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Richard Dufresne

March 16, 2026

5  out of  5
rating by Richard Dufresne
"My wife passed away. Monica and her staff was so helpful and handled pretty much everything after I notified them. I will continue to conduct my business through them"
We responded:
"Thank you Richard for your very kind review. We are so very sorry for the loss of your lovely wife. Our thoughts and prayers are with you."
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Matt Nadelhoffer

March 16, 2026

5  out of  5
rating by Matt Nadelhoffer
"Monica and her staff are what insurance agents should be about...they are the front lines for their clients and believe in serving them. Great office staff as I highly recommend them for your insurance needs."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Monica Vecera’s Team. "
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Judy Babbitt

February 25, 2026

5  out of  5
rating by Judy Babbitt
"I have been with state farm for over 20 years my husband Rick longer, when he passed away Monica Vecera and her staff have been very helpful to me and my son. They have always answered any questions or issues i might have had especially Doug. So thanks Monica continue to serve us all as you have the last 20 somthing years."
We responded:
"Judy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Monica Vecera’s Team! All of us appreciate you and your friendship! "
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Aimee Bryan

February 18, 2026

5  out of  5
rating by Aimee Bryan
"Great service, quick responses, and very knowledgeable. They make the insurance process simple and stress-free. Highly recommend this State Farm team!"
We responded:
"Wow, thank you for the 5-star review, Aimee! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Christina Soule

February 2, 2026

5  out of  5
rating by Christina Soule
"Monica and her staff are very knowledgeable about all aspects of insurance. They are always happy to help, or to answer my questions. Working with them is always a joy!"
We responded:
"Thank you Christina for your kind review! 💕. All of you are so wonderful to work with and we appreciate your business and your friendship! You always make our day when you call or stop in. Thanks again! Your O Fallon, IL State Farm Agent - Monica & Team Vecera! 💯"
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jason little

February 2, 2026

5  out of  5
rating by jason little
"Katie at Monica Vecera State Farm office in O'fallon Illinois is always a great help. She has helped us navigate multiple insurance claims thru the years. Thank you Katie."
We responded:
"Thank you Jason! We appreciate you!"
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Judith Kay Wright

January 21, 2026

5  out of  5
rating by Judith Kay Wright
"Roger and I are very pleased with the professional, friendly service that Monica and her team provide."
We responded:
"We appreciate your review, Judith. We are so happy that you had such a wonderful experience with State Farm Agent Monica Vecera’s Team here in O'Fallon !  "
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Kayla Liefer

January 15, 2026

5  out of  5
rating by Kayla Liefer
"I have been with State Farm since I started driving which has been several years. The coverage is great and has helped me in many ways. Monica and her team are wonderful. I highly recommend this agent!"
We responded:
"Thanks so much for the amazing review, Kayla! We really appreciate your support here in O'Fallon . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Monica Vecera’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon .  "
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Kenny Plake

January 14, 2026

5  out of  5
rating by Kenny Plake
"I have been with Monica for over 20 years she and her staff are just great to work with..."
We responded:
"Kenny, Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Monica Vecera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Lizzie Collins

January 14, 2026

5  out of  5
rating by Lizzie Collins
"My family has been with Monica for decades, and the service has never faltered. Everyone in her office is so pleasant and positive, it makes insurance easy! They’re also always looking for ways to help you save!!"
We responded:
"Lizzie, Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Monica Vecera’s Team. "
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mark landry

December 17, 2025

5  out of  5
rating by mark landry
"Outstanding Team! I just called in and spoke with Jocelyn who took care of all the changes I had! Very courteous, professional and personal! Love the service!"
We responded:
"Thank you Mark for your outstanding review!! You and your family have been with me from my beginning 28 years ago. We love serving your insurance needs. Thank you for your business and placing your trust in my agency. We appreciate you. Your O’Fallon, IL State Farm Insurance Agent - Monica Vecera. 🌟🌟🌟🌟🌟"
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Michael

December 10, 2025

5  out of  5
rating by Michael
"Spoke with Jennale...she was very helpful in answering my questions. I have been thinking about changing insurance companies and she gave me all the information I needed at this time."
We responded:
"Thank you Michael for your glowing review! Jennale is very in knowledgeable and willing to help . Please let us know if we can be of further service. Thank you . Your O’Fallon IL State Farm Agent, Monica Vecera "
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Jason Maack

December 4, 2025

5  out of  5
rating by Jason Maack
"Jennelle was a very helpful agent. Went out of her way to help an explain. Glad I switched , great pricing."
We responded:
"Thank you, Jason, for recognizing our great team member, Jennale who is always caring and thorough! We appreciate your business and look forward to serving you. Thank you for your 5 Star Review! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Todd Hackney

November 21, 2025

5  out of  5
rating by Todd Hackney
"Fantastic agency that has always been accessible for all of our needs!"
We responded:
"Thank you, Todd & Kim for your kind review! We are so happy to have you in our State Farm Family and always enjoy working with all of you. We appreciate your business and your friendship. Please let us know if we can be of further assistance. Sincerely, Your O'Fallon, IL State Farm Agent Monica Vecera"
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Michael Claro

November 19, 2025

5  out of  5
rating by Michael Claro
"Been a long time customer, i purchased a new truck and had to add it and make some changes. I believe i worked with Katie today. Very nice and only took 10 minutes. Great service"
We responded:
"Michael, thank you for your 5-star review for Katie! My State Farm team and I are happy to be your good neighbor! We appreciate you and your business all of these years. Please let us know if we can be of any assistance in the future. Happy Thanksgiving to all of you! We are thankful for you! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Kirk Martin

November 17, 2025

5  out of  5
rating by Kirk Martin
"Monica and staff treat you more like family than they do A customer."
We responded:
"Thank you, Kirk, for your 5 Star Review! All of us love working with you and we thank you for your business and friendship! Please let us know if we can be of any further assistance. Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Kevin Whalen

November 7, 2025

5  out of  5
rating by Kevin Whalen
"Monica’s office is very professional and helpful and always takes the time to ensure that you are taken care of in every possible way."
We responded:
"Kevin, Thank you for your glowing review of our office! Please reach out anytime we can assist you with your insurance needs. We appreciate you. Sincerely, your O Fallon IL State Farm Agent, Monica Vecera"
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Paul Pickens

November 3, 2025

5  out of  5
rating by Paul Pickens
"This is a great business if you are looking insurance on the things you value the most. The staff is very helpful and go above and beyond for you to get you the best deals possible."
We responded:
"Thank you, Paul, for your glowing review! All of us enjoy working with you and your family. Thank you for your business. We appreciate you! Sincerely, Your O'Fallon, IL State Farm Agent Monica Vecera"
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Cara Martin

October 28, 2025

5  out of  5
rating by Cara Martin
"Very friendly and knowledgeable staff! Always willing to help and put forth the extra effort! Thank you for all you’ve done!"
We responded:
"Thank you Cara for your wonderful review! We love working with you and always look forward to hearing from you. Thank you for your business and loyalty. Your O’Fallon IL State Farm Agent, Monica Vecera"
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T Cinco

October 23, 2025

5  out of  5
rating by T Cinco
"Monica and staff get five stars for response time whether you’re looking for a quote, paying a bill, or submitting a claim. They are all very seasoned and knowledgeable in guiding you with various coverages; very knowledgeable and helpful when claims are submitted. Wonderful Office to work with."
We responded:
"Thank you T for your kind review! All of us love working with you and your family! We appreciate your business and your friendship! Sincerely your O Fallon IL State Agent, Monica Vecera"
Profile photo of John Beck

John Beck

October 13, 2025

5  out of  5
rating by John Beck
"As a State Farm customer for over 20 years, I particularly appreciate Monica's personalized approach in every interaction. It’s not merely about asking a question or resolving an issue. It’s the way their customer service team acknowledges my long-term loyalty with a simple yet genuine “thank you.” Each time I call their support, they consistently take a moment to express gratitude for my two decades of patronage. The power lies in their mention of the specific number of years. This creates a connection and reminds me that I’m not just another account holder. Such simple gestures ensure that human touches remain at the core of the customer experience, transforming a routine interaction into something memorable. Every time I visit Monica's office, I truly get a feeling of family with kind words, lots of smiles and a sense of welcome. Kudos to Monica's dedicated team! Best regards. John Beck"
We responded:
"John, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! All of look forward to hearing from you. We appreciate your business and your friendship. If there is anything else we can do for your insurance needs, just let us know! Sincerely, your O'Fallon, IL State Farm Agent, Monica Vecera"
Profile photo of Gloria Cobb

Gloria Cobb

October 9, 2025

5  out of  5
rating by Gloria Cobb
"Have been with State Farm ( agent Monica Vecera) for more years than I can remember, and I wouldn't go anywhere else!"
We responded:
"Gloria, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We love working with you and always look forward to seeing you. Thank you for your business and friendship! Your O'Fallon, IL State Farm Agent, Monica Vecera "
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Eyreka Peterson

October 8, 2025

5  out of  5
rating by Eyreka Peterson
"Monica and her team are so helpful and kind! I've consistently had good service, reasonable rates, and excellent customer service (thanks, Doug)!"
We responded:
"Eyreka, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for the shout out to Doug!!! We appreciate you!!! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
Profile photo of Thomas Hollenkamp

Thomas Hollenkamp

October 6, 2025

5  out of  5
rating by Thomas Hollenkamp
"i received great service at Monica's office. Thanks for all your hard work"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate you, Tom. Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"