State Farm® Insurance Agent Monica Vecera

"My daughter was in a car accident a week or so ago, State Farm was on it right away. Everyone there is extremely nice and helpful! Doug is always going above and Beyond to help in any situation! Thank you! We are greatly appreciative!"

"Have loved working with Monica and team the last 10 years."

"Monica is a wonderful agent. Her level of service to her customers is unparalleled. Even my young daughter, who at 13, knows little about insurance, remarked that Monica sounded like she really cared that I was ok after a minor accident while listening to a call on speaker. I have been a State Farm customer for 35 years. It’s the longest relationship I’ve had with any company and that is because of the superior level of service that Monica and her staff provides."

"I have been with Monica for over 25 yrs and she has never let me down. I wouldn't go anywhere else. She is family."

"They treated me with profetinalism. And they were frie day, caring & got a better quote than with their competitors."

"Monica and the team are always very helpful with any questions I may have for all of my policies with them. I am truly glad to have the team on my side when I need it."

"I've been working with them my whole life and everything is seamless and affordable. The staff works with you the whole way to get things set up perfectly. 100% recommend over most other state farm agents"

"I was nervous taking care of insurance myself, my husband has done it for years. Doing it alone made me a little anxious. From the minute I got on the phone it was made so easy, thanks so much."

"Super friendly office who will work to get you great rates! They are easy to get in touch with and will answer any of your questions!"

"Katie greeted me as soon as she got off the phone and took care of my claim. She knew who to call right away and checked the address where I had my problem. She was thorough and non-judgemental in assisting me. As I was leaving I realized I had another issue with house insurance and she reviewed my account and found several items to save me a biton my premiums. Thank you!"

"Dimitry O. is the best agent. He handled everything quickly, easily, and communicated everything with me along the way."

"Very thankful for Monica, Doug, and the rest of the team. Your customer care and service is outstanding!"

"Dimitry is wonderful to work with. He makes the insurance process smooth and hassle free. He is really great at explaining the coverages to make sure I have a full understanding of what is protecting my future!"

"You won't believe the incredible service and experience you'll get from this insurance agency! It's simply the best!"

"The entire staff within this office is phenomenal. I've been a client here for two years, and have always received top-quality service and care. They treat you like family."

"Detailed and extremely professional!!"

"We moved here in December of 2022. We had already had State Farm and based on reviews, we went with Monica upon moving here. Her and her staff are just amazing. Informative, helpful and so very kind. They got all our policies transferred here and updated. I would recommend her to anyone needing any kind of insurance!"

"I have a terrible driving record, so I wasn’t eligible for a policy. But this office didn’t judge me. Instead, they offered guidance and will continue to check in after my tickets fall off. Right now, I’m stuck with who I’m with, but I would be happy to give Monica’s office a chance when State Farm will take me. If they are this helpful and I’m not even a customer, I’m sure they will be there when I need them once I become a policyholder."

"I recently had the pleasure of experiencing a truly exceptional service from Monica and her team. From the moment I walked in, I was greeted with warmth and professionalism. The staff members were incredibly knowledgeable and went above and beyond to ensure my needs were met."

"Monica and her team have been amazing to work with. Every time I call, they have a quick response and are happy to answer any questions I have. They made sure I have the coverage I need for the best price they could offer. I recommend them to everyone I know looking for insurance."

"Monica & her State Farm Team are excellent to work with for my Auto & Home Insurance!! Best rates around!!🤩👍🏻❤️"

"Great to work with!"

"I feel like I was scammed by Dimitri from this office. And if I could, I would leave 0 stars or less. He kept calling me about getting insurance. I asked about renters insurance and coverage for my car and my partner’s car. To make a long story short, I made the down payment, and when my partner went to call his lien holder to give them a copy of the insurance policy, they asked for the Declaration’s Page. When we sent it over, they said they couldn’t use it because it was listed that I was like the car was in my name. When I actually paid attention to the Declaration’s page, it had my father, who has been with State Farm for decades, but he doesn’t live with me, and they had my sister listed as drivers in my home. She doesn’t live with me either, neither did we discuss either of them to be added on the policy. Did call and speak to an after hours rep, and they were supposedly to have added my partner on the policy. Called and spoke to a young lady in the office this past Monday, I told her that I was so upset about how Dimitri did the policy, until I was ready to cancel and get my money back. She told me no, and just allow her a chance to fix it. I heard nothing back for 2 days, so I called.. she said that it was given to the underwriter to redo, and they would call me back. I asked her did we still have coverage for the cars because I only saw coverage in the app for renter’s insurance. She told me yes we still had coverage for the cars. I had an issue with my car yesterday, and tried to call for roadside assistance which was in the policy, only to be told that I didn’t have coverage. I called the after hours service, was told that there were no notes in my file to support what was saying, I didn’t have coverage, and it had been submitted from underwriting to cancel my policy on the upcoming 19th. No one said anything to me. And the rep Alexis said that I wouldn’t be able to get a refund of any kind if I waited until the 19th. That wasn’t worth a phone call? Couldn’t find any documentation to support that I had received coverage from this State Farm in the app. Thankfully , I had downloaded the forms to show that yes I did have my family on the policy although I never asked for that, and I have a copy of them adding my partner on as a driver in the household. I am very upset and offended how this office has handled me. I’m not saying this is how they do everyone, because I have read good reviews about Monica…. But my experience with her reps has been less than welcoming, and I regret that I accepted the offer from Dimitri. He dealt dishonestly with me. And the lack of communication with cancelling the insurance policy has really bothered me."

"Monica was extremely helpful in guiding me on starting the process to submit my claim for storm damages. All my interaction with her office staff has been excellent."

"I have been with State Farm for years and will change my insurance now due to an unreasonable increase in my monthly payment."