State Farm® Insurance Agent Monica Vecera

"Having been in the insurance business, many years ago, I have a profound appreciation for the level of professionalism by everyone on Monica's staff. Having had a few occasions to make a claim, they provided all of the answers in a quick and organized manner. I strongly recommend for the whole family!"

"My wife and I have been clients since 1993. She has handled any claims we've had without any delays or disputes. Her office always makes us feel like they are working in our best imterest. Monica and her staff have always contacted us if there are options that would better serve our needs, if they can save us money, or if a policy change was needed or coming. 33 years and counting with one agent speaks to the great service, professionalism, and friendliness that Monica and her staff have provided over the years."

"A great out lift with exceptional customer service!"

"Monica Vecera has been my State Farm agent for over 25 years! Her office goes above and beyond to help their customers. I recently had a car accident. I called Monica's office from the scene, her employee Doug was 1st concerned how I was! He spoke with me several more times that afternoon and stayed after the office closed to make sure my needs were taken care of! Monica and her staff will definitely take care of you! Monica called to check on my well being herself, 2 day's later."

"Been with them for many years"

"I've recently switched my car insurance and the state farm agency in Ofallon was very professional and helpful. They guided me throughout the process with ease and offered me very very very affordable insurance rate that is unbeatable. Thank you to all the staff there."

"Jennale was amazing and helped me so much!!! She’s extremely knowledgeable and so kind, great customer service, she made everything so easy!"

"Jennale has helped me with all my insurance needs for the last 18 years. She is very knowledgeable, friendly, and willing to answer any question I have."

"I have loved my experience with them.

I am someone who has always hated the concept of needing an agent and why not cut out the middleman. I even searched around online for cheaper policies doing just that. Never again!

I love this agency. Katie is who has helped me navigate my policy and it has been so helpful for me to be able to just call and get an answer. They do answer their phones and I have honestly felt like they cared. She didn’t just answer my questions, she gave me a full picture of my policy which gave me information I didn’t know I needed. She even summed up at the end of our call everything we covered to make sure I have covered all the pieces I needed. We also chatted and connected about books. It really humanized the whole process and I felt like my business mattered to them.

And, to cycle back to the cost, it was barely cheaper at any other company (I mean less than $10/mo) I found and they don’t have the customer service, the trusted name, or the roadside assistance that I’ve had to use and appreciated having. 5⭐️ 10/10 Recommend!!"

"Monica started becoming my State Farm agent when my other agent retired. State Farm recommended Monica and told me if it wasn't a good fit I could transfer to another agent. Well, I couldn't be happier with Monica and her staff. They know you when you walk into the office and are always so pleasant. I do work with Doug a lot since he's the person at the desk when you walk in, but everyone is so helpful and kind. When our area was hit with the hail storm a few years back I was so glad I had State Farm and Monica as my agent. I was able to get all the damage taken care of in record time and pick the roofer that I wanted to use. Thanks to Monica and her entire staff for the wonderful service."

"We are overly pleased with the service and efficiency after 2 claims in 2025, truck and home. Monica and her staff (Doug) have given us the best service and always friendly help and advice."

"Monica is always ready to help and answer any questions I have. I've been very pleased with State Farm's handling of my roof claim.
Also, Doug Mortka has been very helpful."

"Easy, pleasant experience switching over from Allstate insurance policies to State Farm to save me money."

"Absolutely love Monica and her employees! I’ve never had an issue or concern that they couldn’t fix or address. By far my favorite insurance company for all my needs."

"They are awesome! You will enjoy the experience and knowledge you leave with. Last but not least also saved me $100 a month on my Kia no joke!"

"I recently added a used Pontoon Boat to our policy and as always received excellent service from the team. Doug and Katie have been phenomenal to work with and are extremely knowledgeable. During that visit, I also had the opportunity to meet with Monica as a quick check up. She reinforced the importance of adding additional home coverage to ensure if a wind/hail/storm event occurred, our entire roof would be replaced if damaged - not just the impacted areas. In the big picture, this additional coverage cost would be nominal, compared to an out of pocket investment once a storm would hit. Only stipulation is this must be added when policy term resets, so we will definitely add when our Homeowner's renews in December. I have personally been a State Farm customer since I began driving in 1976. Though we received great service in the early days from Monica's predecessor, Monica and her Agency's team have taken it to a much higher level!

David Ott
O'Fallon, IL"

"As her vice-president for over seven years, I have had the pleasure of working with and seeing the quality of person and State Farm Agent Monica is. I can say, without reservations, that she is not only worthy of every confidence placed in her - but so is her well-trained and professional Team! Choose her today! Wallace Lewis"

"Highly recommend State Farm! I recently got into a car accident and they made the claim process super easy and the coverage is great!"

"My husband & I were Involved in accident on a Sunday-no one required medical attention. Called Monica Vecera's State Farm Office Monday morning to notify of claim and within a very short period of time, claim department called and had our car towed to repair shop and had a reservation for us to pick up a rental vehicle close to our home within about an hour and half from speaking with claim representative. Monica Vecera and State Farm have reached out to us to make sure that If we needed something further to please contact them. My husband and I have had our insurance needs with State Farm for almost 60 yrs and have always been completely satisfied. Thank you Monica and State Farm for making the process easy for us."

"While driving to the airport to catch a flight, I got a flat tire. Monica Vecera insurance agency was able to get roadside assistance to me immediately so I was able to catch my flight. Thank you so much for the great service."

"While traveling in Europe, my wife and I were informed by our neighbors that one of our cars had suffered vandalism. Being 5000 miles away, we were understandably concerned about the situation. However, upon contacting Monica and her team, they promptly arranged for the vehicle to be collected and repaired, delivering on their promise of hassle-free service with a professional touch."

"Monica was very helpful getting us the money we needed for repairs on our home from a storm. Had gone back and forth with corporate for weeks, went to her office with my records, and she had it solved in less than three days. A great agent!"

"My wife passed away. Monica and her staff was so helpful and handled pretty much everything after I notified them. I will continue to conduct my business through them"

"Monica and her staff are what insurance agents should be about...they are the front lines for their clients and believe in serving them. Great office staff as I highly recommend them for your insurance needs."

"I have been with state farm for over 20 years my husband Rick longer, when he passed away Monica Vecera and her staff have been very helpful to me and my son. They have always answered any questions or issues i might have had especially Doug. So thanks Monica continue to serve us all as you have the last 20 somthing years."