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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judith Kay Wright

January 21, 2026

5  out of  5
rating by Judith Kay Wright
"Roger and I are very pleased with the professional, friendly service that Monica and her team provide."
We responded:
"We appreciate your review, Judith. We are so happy that you had such a wonderful experience with State Farm Agent Monica Vecera’s Team here in O'Fallon !  "
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Kayla Liefer

January 15, 2026

5  out of  5
rating by Kayla Liefer
"I have been with State Farm since I started driving which has been several years. The coverage is great and has helped me in many ways. Monica and her team are wonderful. I highly recommend this agent!"
We responded:
"Thanks so much for the amazing review, Kayla! We really appreciate your support here in O'Fallon . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Monica Vecera’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon .  "
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Kenny Plake

January 14, 2026

5  out of  5
rating by Kenny Plake
"I have been with Monica for over 20 years she and her staff are just great to work with..."
We responded:
"Kenny, Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Monica Vecera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Lizzie Collins

January 14, 2026

5  out of  5
rating by Lizzie Collins
"My family has been with Monica for decades, and the service has never faltered. Everyone in her office is so pleasant and positive, it makes insurance easy! They’re also always looking for ways to help you save!!"
We responded:
"Lizzie, Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Monica Vecera’s Team. "
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Michael

December 10, 2025

5  out of  5
rating by Michael
"Spoke with Jennale...she was very helpful in answering my questions. I have been thinking about changing insurance companies and she gave me all the information I needed at this time."
We responded:
"Thank you Michael for your glowing review! Jennale is very in knowledgeable and willing to help . Please let us know if we can be of further service. Thank you . Your O’Fallon IL State Farm Agent, Monica Vecera "
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Jason Maack

December 4, 2025

5  out of  5
rating by Jason Maack
"Jennelle was a very helpful agent. Went out of her way to help an explain. Glad I switched , great pricing."
We responded:
"Thank you, Jason, for recognizing our great team member, Jennale who is always caring and thorough! We appreciate your business and look forward to serving you. Thank you for your 5 Star Review! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Todd Hackney

November 21, 2025

5  out of  5
rating by Todd Hackney
"Fantastic agency that has always been accessible for all of our needs!"
We responded:
"Thank you, Todd & Kim for your kind review! We are so happy to have you in our State Farm Family and always enjoy working with all of you. We appreciate your business and your friendship. Please let us know if we can be of further assistance. Sincerely, Your O'Fallon, IL State Farm Agent Monica Vecera"
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Michael Claro

November 19, 2025

5  out of  5
rating by Michael Claro
"Been a long time customer, i purchased a new truck and had to add it and make some changes. I believe i worked with Katie today. Very nice and only took 10 minutes. Great service"
We responded:
"Michael, thank you for your 5-star review for Katie! My State Farm team and I are happy to be your good neighbor! We appreciate you and your business all of these years. Please let us know if we can be of any assistance in the future. Happy Thanksgiving to all of you! We are thankful for you! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Kirk Martin

November 17, 2025

5  out of  5
rating by Kirk Martin
"Monica and staff treat you more like family than they do A customer."
We responded:
"Thank you, Kirk, for your 5 Star Review! All of us love working with you and we thank you for your business and friendship! Please let us know if we can be of any further assistance. Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Kevin Whalen

November 7, 2025

5  out of  5
rating by Kevin Whalen
"Monica’s office is very professional and helpful and always takes the time to ensure that you are taken care of in every possible way."
We responded:
"Kevin, Thank you for your glowing review of our office! Please reach out anytime we can assist you with your insurance needs. We appreciate you. Sincerely, your O Fallon IL State Farm Agent, Monica Vecera"
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Paul Pickens

November 3, 2025

5  out of  5
rating by Paul Pickens
"This is a great business if you are looking insurance on the things you value the most. The staff is very helpful and go above and beyond for you to get you the best deals possible."
We responded:
"Thank you, Paul, for your glowing review! All of us enjoy working with you and your family. Thank you for your business. We appreciate you! Sincerely, Your O'Fallon, IL State Farm Agent Monica Vecera"
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Cara Martin

October 28, 2025

5  out of  5
rating by Cara Martin
"Very friendly and knowledgeable staff! Always willing to help and put forth the extra effort! Thank you for all you’ve done!"
We responded:
"Thank you Cara for your wonderful review! We love working with you and always look forward to hearing from you. Thank you for your business and loyalty. Your O’Fallon IL State Farm Agent, Monica Vecera"
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T Cinco

October 23, 2025

5  out of  5
rating by T Cinco
"Monica and staff get five stars for response time whether you’re looking for a quote, paying a bill, or submitting a claim. They are all very seasoned and knowledgeable in guiding you with various coverages; very knowledgeable and helpful when claims are submitted. Wonderful Office to work with."
We responded:
"Thank you T for your kind review! All of us love working with you and your family! We appreciate your business and your friendship! Sincerely your O Fallon IL State Agent, Monica Vecera"
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Gloria Cobb

October 9, 2025

5  out of  5
rating by Gloria Cobb
"Have been with State Farm ( agent Monica Vecera) for more years than I can remember, and I wouldn't go anywhere else!"
We responded:
"Gloria, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We love working with you and always look forward to seeing you. Thank you for your business and friendship! Your O'Fallon, IL State Farm Agent, Monica Vecera "
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Eyreka Peterson

October 8, 2025

5  out of  5
rating by Eyreka Peterson
"Monica and her team are so helpful and kind! I've consistently had good service, reasonable rates, and excellent customer service (thanks, Doug)!"
We responded:
"Eyreka, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for the shout out to Doug!!! We appreciate you!!! Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Thomas Hollenkamp

October 6, 2025

5  out of  5
rating by Thomas Hollenkamp
"i received great service at Monica's office. Thanks for all your hard work"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate you, Tom. Sincerely, Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Shanna

September 30, 2025

5  out of  5
rating by Shanna
"Team Vecera is great. Jocelyn was wonderful to work with. Very knowledgeable and answered all my questions and concerns."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your business and friendship! We appreciate you! Sincerely, your O'Fallon, IL State Farm Agent, Monica Vecera "
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marlon sykes

September 19, 2025

5  out of  5
rating by marlon sykes
"My experiences with this State Farm office has been a tremendous help with not some, but with all of my family's insurance needs, auto, home and life. They go out of their way in extending all of their knowledge of insurance products and services which has place my family in the best insurances and financial place that we could be in, and we are totally satisfied with how professionally and personally they treat us. True to their company's jingle, "Like A Good Neighbor, State Farm Is There""
We responded:
"Marlon, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for your business and friendship. We appreciate you and Dashia! Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Kevin Nabb

September 19, 2025

5  out of  5
rating by Kevin Nabb
"Monica Vecera and her team have always been the epitome of professionalism. We are long time customers and would highly recommend Monica for any and all insurance needs."
We responded:
"Kevin & Tina, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for business and friendship! We appreciate you! Your O'Fallon, IL State Farm Agent, Monica Vecera"
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Robert Nesbit

August 29, 2025

5  out of  5
rating by Robert Nesbit
"The staff at the Vecera agency is outstanding. The entire team has assisted us at different times. Doug Mortka has been especially helpful. He is calm, professional, and excellent at answering questions. If he does not have an answer for an issue or a concern, he finds the answer and promptly returns my call. This type of service is always appreciated, but especially after the tornado that devastated our community in March of this year. A fellow State Farm customer said " Doug is the guy you call to get stuff done.""
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Monica Vecera State Farm Insurance."
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Jill Hill

August 24, 2025

5  out of  5
rating by Jill Hill
"⭐️⭐️⭐️⭐️⭐️ I would give this office 100/5 if I could! I can’t say enough great things about Monica’s State Farm office! After being a loyal State Farm customer for over 20 years, I recently experienced my very first car accident and had no idea what to expect. Doug from Monica’s office went absolutely above and beyond to guide me through every single step of the process. He not only explained how to contact the other party’s insurance company but also stayed on the phone with me for over an hour and a half while I navigated the entire claims conversation. His patience, professionalism, and support made such a stressful situation so much easier to handle. It’s experiences like this that remind me why I’ve stayed with State Farm all these years. Monica’s office truly cares about their clients, and I’m incredibly grateful for the time and effort Doug dedicated to helping me when I needed it most. Highly recommend this office to anyone looking for an agent who will genuinely be there for you when it counts!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samantha

August 20, 2025

5  out of  5
rating by Samantha
"Monica has served as my agent for a decade. Throughout this period, she and her team have adeptly managed all my needs, addressing circumstances ranging from natural disasters to a house fire. Her profound dedication to her profession is evident. I highly recommend her as an agent to have on one’s side."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sheri Musick

July 28, 2025

5  out of  5
rating by Sheri Musick
"Monica & her State Farm Team are excellent to work with for my Auto & Home Insurance!! Best rates around!!🤩👍🏻❤️"
We responded:
"Thank you, Sheri, for your kind words and review! All of us enjoy seeing you and working with you. I appreciate you and your business. Thanks so much again! Your O'Fallon, IL State Farm Agent Monica Vecera"
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Chris Word

July 28, 2025

5  out of  5
rating by Chris Word
"I have been a loyal customer of Monica Vecera's State Farm Agency in O'Fallon, Illinois, for over 10 years, and I couldn't be more satisfied with the service. Monica and her team are incredibly supportive, always going above and beyond to ensure my needs are met. They're highly responsive and always available to answer any questions or concerns. The positive energy they bring to every interaction makes all the difference, and I truly feel like a valued client. I highly recommend Monica's agency for anyone looking for exceptional, personalized service. Thank you for a decade of great service and support!"
We responded:
"Chris, I am thankful for your kind feedback! It’s our pleasure to assist you with your insurance needs. All of us enjoy working with you. If there is anything else we can do to help, please let us know! Sincerely, Monica Vecera and Team."
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Robert Schmidt

July 24, 2025

5  out of  5
rating by Robert Schmidt
"Exceptional Service! Janelle was easy to understand, patient, and incredibly thorough throughout the entire process. She took her time, never rushed, and made sure everything was clear. She went above and beyond to support me and answered every question with kindness and professionalism. I truly appreciated how comprehensive and helpful she was. Highly recommend working with Janelle!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."